As PA Long Distance Movers, our goal is to make your big move easy and effortless. Whether you are located in Chester County, Delaware County, Montgomery County, or the city of Philadelphia, our long distance moving services will be available for you.
Q: How is the cost of a move determined?
A: With most moving companies, local moves run on an hourly rate which includes drive time from the moving company to the place of departure, then to your destination, and finally back to the moving company. Customers must remember that moving trucks do not travel as fast as passenger cars, especially on highways, which results in the trip being longer with more mileage and travel time.
Q: Is the cost estimate for my move accurate?
A: Yes, as long as you provide as much information regarding the amount that needs to be moved as possible. Failure to mention pieces that will be involved in the move may result in a less prepared crew. It does necessarily mean your cost will increase or decrease right away, but if there are too few movers or trucks resulting from this failure to mention, the price will significantly increase.
Q: Do I tip the movers?
A: Gratuity is left to your discretion. There is no set amount expected for the service, but it is recommended to reward based on how well the crew performed.
Q: Will the movers transport my pets?
A: Due to liability reasons, pets cannot be transported in the cab or box of the truck. Due to the dangerous conditions, we recommend asking a friend, relative, or neighbor to watch your pet during the day of the move or placing them in a professional kennel.
Q: If I do not have a form of transportation on moving day, would it be possible to ride in the cab of the mover’s truck?
A: Due to liability reasons, professional movers are not allowed to transport their customers during a move. We recommend arranging a separate ride with a friend, relative, neighbor, or cab service on the moving day.
Q: Should I pack items that are breakable?
A: Moving companies train their crew members to deal with fragile as well as regular items. Insurance providers to moving companies only cover boxes that are packed and transported by the moving company itself, unfortunately not the customer. So it is completely up to you when it comes to your fragile items, but an experienced staff is always provided for you on your moving day.
Q: Do I need to empty out my filing cabinets for the move?
A: It depends on the type of filing cabinets you have. If you have a 2-drawer metal filing cabinet, the drawers can be left full. If you have a 4-drawer metal filing cabinet, it is best to empty the top two drawers. If you have wooden cabinets, all of the drawers need to be emptied.
Q: How do the movers know what items to take and what to leave behind?
A: Moving crews will move all of the items that you have in your home unless instructed not too. With proper labeling as well as communication on the day of the move, movers will only take the items they are told too. You are responsible to locate any overlooked items before departing to your next destination, not the movers.
Q: What if I have not finished packing by my scheduled move day?
A: First I would call your moving company and let them know you will not be fully packed by the moving day. Luckily, we at litemovers offer packing as part of our services. We can help you with all of your packing needs as long as we are informed in a timely manner. If we are unable to complete your packing process by your appropriate move date, we can always push your move date back. Unfortunately by doing this, your overall cost will increase due to additional time being taken for the job.
Q: Would the crewmembers be willing to arrange my furniture in my new home?
A: Yes. But we recommend having a plan in mind since you are charged by the hour for our services. The time that is spent rearranging the furniture will be included in your total cost.
Q: Do the crewmembers take time out for lunch?
A: Since moving can be a very demanding job, the crew does need to take time to eat throughout the day, but you will not be charged during this period.
Q: Will the moving company dispose of any excess trash?
A: Yes, but there is a charge that goes along with having to drive to and from the disposal location along with a fee that is imposed by the management of the location.
Q: Will a move still take place during inclement weather?
A: Yes. No rain, sleet, or snow will ever stop a moving company. Although it is more enjoyable to move in warm, dry weather, supplies are on hand to make sure your items will remain safe and sound through all weather conditions. To save yourself an extra charge from the moving company, we recommend shoveling or raking your walkways clear before the move takes place.