Don & Jayson were very polite, courteous & friendly. They were very respectful and were happy to meet our reasonable requests. We had 2 rugs that needed to be readjusted several times and they showed infinite patience in positioning them in the rooms the best way possible. It was great to feel comfortable with them both in our home & to be able to trust them. We never heard a cross word from either of them. We could not have been more pleased with litemovers.